At Celerant, we’re here to help retailers overcome challenges and achieve growth using 25 years of expertise.
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Ian Goldman, President and CEO of Celerant Technology
Welcome to Celerant Technology.
You’ve made a great choice. That choice being to improve and grow your business.
Our core purpose is to bring advanced technology to retailers just like you. Remember, as you go down this road of improvement, there may be some challenges along the way.
You have our 25 years of experience, our seven offices, and our 225 team members to help you in whatever it is you may face. We look forward to seeing the future growth of your business.
Michele Salerno, CGO of Celerant Technology
Now that you’re a client, we’re really excited to help your business stay ahead of industry trends and really just the latest in retail technology.
From our monthly client newsletters where we announce new features, new software versions, to our Retail Roundup educational blog, our client site that’s full of training resources, and even our annual client conferences, we really have you covered.
Our sales team, our account executives, we’re all here to answer your questions and just help guide you through your software journey.
Tony Pagano, Implementation Department Manager
Your point of sale implementation is your first real experience with Celerant Technology, so it’s very important to us to make sure that it’s a good one getting to know our company, our people, and learning our software for your business.
You’ll be assigned a dedicated implementation manager from day one as your point person, coordinating everything from software training to data conversion, and distributor integrations.
We’ll be with you every step of the way, ensuring a smooth transition from your previous system to Celerant.
Brendan Kinney, Tech Support Manager
The one thing that separates Celerant is being able to pick up the phone and speak to a technical support agent across the country seven days a week.
We’re really proud that 98% of all tickets that are open at Celerant are closed within the same day. We’re here to support your retail business, and we’re only a phone call away.
Zeke Hamdani, Director of Web Services
Whether you’re launching a custom website, a templatized website, or a mobile shopping app, we are here to guide you from the initial designs all the way to go live.
Learn More: Template vs. Custom-Built eCommerce Websites for Retailers
We also provide ongoing digital marketing services from SEO to full-service email marketing.
We understand many of our retailers do not have in-house marketing staff, and we have a full team of experts here ready to help you in any way you need.
Kim Mildt, eCommerce Manager
For those of you who are launching a new eCommerce site, our team is there to help you every step of the way.
You will have a single point person who will coordinate with our web developers, help set up your vendor feeds where needed, train you on your eCommerce software, and work with you through your site launch.
We’re excited to help expand your business into the online world.
Gautham Rajendran, Setup and Updates Manager
My team will make sure to set up your hardware for go live as well as to support your future upgrade needs.
Plus, we launch two to three major software updates per year, each containing new features and integrations. You can request your software updates at any time by emailing updates@celerant.com.
Michele Salerno, CGO of Celerant Technology
We’re excited to partner with you and your retail business, and we’re thankful that you’ve chosen us as your software provider.
Our team is going to help you get started and really help support your business growth now and in the future.
